Privacy Policy

1. Who We Are

PingMe is a web-based dashboard for managing Discord bots. Our platform allows server administrators to configure bot settings, manage subscriptions, and monitor their communities.

If you have any questions about this policy, you can reach us through our Discord server.

2. Data We Collect

We collect the following types of information:

3. How We Use Your Data

We use the collected data for the following purposes:

• Service delivery: To provide and maintain our dashboard and bot features
• Authentication: To verify your identity via Discord OAuth
• Subscription management: To process payments and manage your subscription
• Communication: To send important service-related notices
• Improvement: To analyze usage patterns and improve our services
• Security: To detect and prevent fraud, abuse, and security incidents

4. Data Storage & Security

Your data is stored securely using industry-standard practices:

• Database hosted on Supabase (PostgreSQL) with encryption at rest
• All connections encrypted via TLS/HTTPS
• Row Level Security (RLS) policies enforce data isolation
• API keys and secrets are stored as environment variables, never in code
• Regular security audits and dependency updates

We retain your data only for as long as necessary to provide our services. You can request deletion at any time.

5. Cookies

We use essential cookies to maintain your session and authentication state. These are necessary for the service to function and cannot be disabled.

We do not use tracking cookies or third-party advertising cookies. Our analytics, if any, are privacy-respecting and do not track individual users across websites.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us through our Discord server or email.

7. Third-Party Services

We use the following third-party services that may process your data:

• Discord: Authentication and bot functionality (OAuth2)
• Supabase: Database hosting and authentication services
• Stripe: Payment processing for subscriptions
• Vercel: Web application hosting

Each of these services has their own privacy policies. We recommend reviewing them for a complete understanding of how your data may be processed.

8. Children's Privacy

Our services are not intended for children under the age of 13 (or the minimum age required by Discord's Terms of Service in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically. Significant changes will be communicated through our Discord server.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can reach us through:

• Our Discord server
• Opening a support ticket in our dashboard